FREQUENTLY ASKED QUESTIONS


Each of our packages has an estimated time listed, and most details are completed within that window. If we expect the job to take longer than estimated — due to the vehicle’s condition or specific needs — we’ll contact you to keep you in the loop.

All we ask is that you remove any personal belongings from the vehicle and leave the keys in the centre console. No need to take out the rubbish or give it a quick vacuum — we’ve got it covered, and no judgement here!

Yes! We only use environmentally friendly products that are safe for grass, plants, and surrounding surfaces. Our go-to brands include P&S, Gtechniq, and Koch Chemie — trusted industry leaders known for high performance and eco-conscious formulas.

Access to water and power is ideal. If that's not available, we’re happy to discuss an alternative location nearby that has access to both.

We detail vehicles all across the Byron Shire, including surrounding areas like Brunswick Heads, Mullumbimby, Ocean Shores, Lennox Head, and Ballina.

A small extended travel fee of $20 applies for locations outside our main service area to cover time and fuel.

When booking online, the price is based on the package you choose and the size of your vehicle. On the day of the detail, we’ll assess the condition inside and out — if any extra work is needed, we’ll let you know and discuss any additional costs before getting started.